The change involves 100% registration and verification of PortKey users—both drivers and passengers—and the introduction of facial recognition.
Starting in September, all PortKey users must be fully registered and verified before gaining access to the terminal. This measure particularly affects PortKey users who carpool or enter the terminal together in a company vehicle.
Currently, when multiple PortKey users arrive in one vehicle, only the driver registers at the gate using his or her PortKey. Under the new policy, vehicles with multiple passengers must use a designated carpool lane. The driver will register as usual from the vehicle using his or her PortKey. All passengers must exit the vehicle and enter the ECT Delta terminal via a turnstile using their own PortKey. They may then rejoin the vehicle inside the terminal.
When exiting the terminal, the driver must present not only his or her own PortKey from the vehicle but also those of all passengers. This is necessary to deregister all PortKeys from the system, allowing access during future visits. Important: Facial recognition will be used in the turnstile as biometric verification. PortKey users must have facial recognition added to their PortKey before this new policy is implemented. Without facial recognition, passengers will not be able to enter the ECT Delta terminal and must report to the service desk. Finger vein technology will remain temporarily active for drivers in the carpool lane but will eventually be phased out. The introduction of facial recognition is necessary because finger vein equipment is no longer available.
For questions about the ECT Delta Terminal access policy, please contact: security@ect.nl. For questions about applying for a PortKey or adding facial recognition, please contact: servicedesk@secure-logistics.nl.