Please note: Only available for users with Release Order permission(s) enabled.
Awareness of the importance of container security is an ongoing process. For the sake of security, it is decided that the person who is permitted to create Release orders, is not permitted to cancel Release orders and vice versa. Furthermore, a distinction is made between creating and cancel releases of full and empty containers.
To release one or multiple containers, click the 'Create an order' button and choose ‘Create release order’ on the My Orders page. In the ‘Create release order’ modal, follow these steps:
Click the 'Submit' button to submit the order
The order will be processed, for more information about retrieving the status of your order, see chapter 'Order overview - Release Order - Create.
To cancel the release for one or multiple containers, click the 'Create an order' button and choose ‘Cancel release order’ on the My Orders page. In the ‘Cancel release order’ modal, follow these steps:
Paste or type a list of up to 100 container numbers in the box on the left. A release number is not required. You can enter both container numbers that are already known on MyTerminal and containers that are unknown now, but will be known in the future.
Important to know. If you do not have the permission ‘Cancel EDI Releases’, you can only cancel releases created via MyTerminal. Containers that are released by EDI cannot be canceled via MyTerminal if you don’t have the right permissions.
Click the 'Submit' button to submit the order
The order will be processed, for more information about retrieving the status of your order, see chapter 'Order overview - Release Order - Cancel.