How to login / trouble logging in

How to login / trouble logging in

Watch our instruction video where we provide additional explanation about the login and registration process.

How do I obtain a MyTerminal account & how to log in?

How to login

ECT uses Microsoft, Google and Secure Logistics as secure authentication systems. If you have a corporate Microsoft account, a Secure Logistics account or a Google account. you can easily log in. Otherwise you have to create and link a Google account, which is explained starting at step 2. you can find a short explanation of how to accomplish that below.

Step 1: Img

Do you have a Secure Logistics account? Then click the button labeled "Secure Logistics" and enter your XS-ID and password to log into Secure Logistics. Once you are logged in, you will be redirected back to MyTerminal.

Do you have a corporate Microsoft account? Then click the button labeled "Microsoft" and enter your company email-address to go to your own company's login system. Once you are logged in, you will be redirected back to MyTerminal.

Do you have a Google account? Then click the button labeled "Google" and log in to your Google account. Once you are logged in, you will be redirected back to MyTerminal.

If you have multiple kinds of account, try each of them to find out which account your company's administrator has connected for you. Most corporate email-accounts are Microsoft accounts. If you have access to Exchange or Outlook with your corporate email, try filling it in there.

Step 2:
If you have no accounts could work, you can create and link a new Google account to connect with MyTerminal. Go to: accounts.google.com/signup

Step 3:
Fill in your first and last name.

Step 4:
Click on 'Use my current email address instead'. Img

Step 5:
Enter your business email address here (the one that you used while registering for MyTerminal).

Step 6:
Choose a password.

Step 7:
Verify your email address and complete the steps presented.

Step 8:
Your Google account is completed.

Step 9:
You can now use this Google account to login on MyTerminal.

Problems logging in

Where can I change/reset my password?

ECT does not store your password. You can instead visit either Microsoft's, Google's or Secure Logistic's portal to change your password.

  • For Google you can go to here
  • For Microsoft, you can go to here

I have to register again, even though I already have an account

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You are currently logged in with a different email address in your browser.

We, as MyTerminal, do not recognize this email address and therefore we forward you to this page. In order to solve this, choose one of the options:

  • Click on the button ‘Sign out’ and login with your MyTerminal account
  • Use another browser where you are not logged in
  • Use an incognito window

After logging in via Microsoft I receive the following message: Need admin approval

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This security measure is from your own company.

As ECT, we do not have the ability to unlock this. It is best to contact your IT department (or the administrator of your Microsoft accounts), who will be able to resolve the issue. This person should log in to the MyTerminal platform via Microsoft and then, within the Microsoft environment, grant permission for other users to access MyTerminal.